We currently accept all major credit cards. Large orders by bank to bank transfer only.
SHIPPING
Due to the rising costs associated with all aspects of our lives, we can no longer offer FREE shipping until your cart reaches a $75 minimum. All items ship via USPS First Class Mail from Memphis, Tn.
Please allow 2 to 3 business days for delivery. (4-5 days maximum - may be longer due to USPS delays).
RETURNS
You may return new, unused, and unopened
products within 30 days of delivery for a full refund with prior authorization. We
ask you to pay shipping for these returns. If the return is a
result of our error, such as if you receive an incorrect or defective
product, you will receive a full refund for the item including shipping
costs (if applicable).
EXCHANGES
If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.
REFUNDS
Contact us first to let us know you want
to return an item – no questions asked – we just want to know an item is
coming back to us in the mail. You should expect to receive your refund
within four weeks after receipt by our returns department, however, you
will receive your money much more quickly in many cases. This time
period allows for the transit time for us to receive your return from
the shipper (5 to 10 business days), the time it takes us to process
your return once we receive it (3 to 5 business days), as well as the
time it takes your bank to process our refund request (5 to 10 business
days).
If for any reason you do not receive your refund after 30 days, please contact us at support(at)7venpthemp.com and let us know. We will do everything in our power to resolve the issue immediately.
ADDITIONAL INFORMATION
For any questions regarding returns or shipping information, please contact us at the address above.